Permut is a comprehensive platform that enables businesses to create AI agents capable of engaging customers, gathering feedback, and driving growth across various channels such as WhatsApp, SMS, and the web. By replacing traditional surveys with personalized, brand-aligned conversations, Permut helps uncover customer sentiments, behaviors, and preferences in real-time. This approach not only boosts retention and prevents poor experiences but also unlocks valuable insights at scale, empowering businesses to enhance customer satisfaction and increase lifetime value.